The digital signature certificate is issued by the University of Pisa to permanent staff and contracted teachers. Excluded are PhD students, grant holders, and students.
Requirements #
- Active university credentials
- Mobile phone for receiving SMS
Issuance Procedure #
The procedure is divided into three phases: request, identification, and activation.
1. Request Phase #
- Permanent employees: independently access the AuthTrix portal with their university credentials.
- Contract teachers: send a request to firmaremota@ticket.unipi.it with:
- Personal data (first name, last name, student number, personal email, mobile phone).
- Contract (entity, structure, start and end date).
You will receive an email with the identification instructions.
2. Identification phase #
Access the link received via email and use one of the following identification methods:
- SPID: immediate activation
- Webcam: activation within 48 hours
After identification, you will receive the activation code.
3. Activation phase #
- Use the link and activation code received via email.
- Set a password for the digital signature (at least 8 characters, including uppercase, lowercase, numbers, and special characters).
- Verify activation using the OTP code received via SMS.
- Receive the activated certificate and the PUK code via email.
Important notes #
- PUK Code: keep in a safe place. It changes with each password change.
- Loss: in case of loss of password or PUK, it will be necessary to request a new certificate.
- User page of the signing service: by entering the userid and signing password on MultiSign, it will be possible to access your profile, change password functions, upload graphic images, and test the signature.
Support #
For technical issues, contact firmaremota@ticket.unipi.it.